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Frequently Asked Questions
Our specialities are branding, websites, and marketing materials for business owners with an intentional focus - no matter the industry. Our professional experience over the years working in a range of sectors gives us the confidence to create content for industries of varying styles and sizes.
First, we would just like to state that Canva is an amazing resource and not to be overlooked!
A professional designer will create graphics built exclusively for you, which cannot be achieved through Canva. There are 30 million+ Canva users. This means your designs may feel easily recognizable or repetitive because they have been seen before countless times.
Also, when it comes to logo creation there are a few cons:
1) You can not trademark your design.
The templates are not exclusive to one business and one business only meaning the design can’t be trademarked.
2) No vector files.
Canva is not a professional design software meaning whatever you produce cannot be exported in a vector format. Without a vector you’ll run into all sorts of issues when you try to scale your logo and print it on enlarged materials. Usually your logo will become very blurry or illegible over all.
Canva can still be useful for quick social media graphics or instagram story templates once you have an established brand identity. From there you can utilize your professional brand assets to create uniformity inside of Canva.
For website design projects, it helps to have your copy, photography, and key assets ready to go before we kick off. If you're not there yet, that's okay — just flag it when you reach out and we can factor it into your timeline.
Payment plans are customized based on client's specific needs and scope of project. *Please note - in order to secure a start date, all clients are required to pay their stated security deposit amount before your project begins. To learn more about payments please see our Terms and Conditions.
If your current website isn't doing its job, a Website Audit or full redesign is likely the better move anyway. Our Website Audit gives you a clear picture of what's working, what isn't, and whether a refresh or a full rebuild makes more sense for where your business is headed. It's a low-commitment way to get expert eyes on your site before making any bigger decisions.
We partner you with trusted photographers and copywriters who are excellent at what they do. If you're in Charlotte or Atlanta, we're happy to point you toward vetted photographers we'd recommend. We also offer creative direction as an add-on, so your visuals and messaging stay aligned with the brand we build together.
Currently, we use WIX Studio to design and develop sites. We believe WIX offers the most creative control and customization - allowing us to work most efficiently and guaranteeing the most unique approach to your site. Using WIX your site will also be optimized for desktop and mobile. Don't worry - If you have an existing site on another platform like Squarespace, Wordpress, etc. We’ll be happy to assist with domain transfer.
Of course! We offer 1:1 email support throughout your entire project as well as scheduled calls.
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